B-Style

CUSTOMER SATISFACTION SURVEY SALES

We would like to ask how you were treated during the offer/ purchasing phase.

How satisfied are you with B-style when it comes to the following aspects concerning the offer/ purchase phase?
To fill out this questionnaire will take you about 3 minutes.

How satisfied are you with ...
(1 is completely dissatisfied, 5 is extremely satisfied)

1. Technical advice from our export manager? *

2. Commercial advice from our export manager? *

3. Our export manager’s ability to provide an adequate response to your questions and needs? *

4. The responsiveness of our export manager to e-mail or phone? *

5. Technical advice from our inside sales? *

6. Commercial advice from our inside sales staff? *

7. Our inside sales staff’s ability to provide an adequate response to your questions and needs? *

8. The responsiveness of our inside sales staff to e-mail or phone? *

Now we would like to ask you more about the process around the purchase of kits.
How satisfied are you with B-style with regard to the following aspects?

6 + 9 = *

9. Were the kits as agreed in the order (= yes), or were there aspects that were different as expected (= no)? *

10. Were the kits delivered as agreed (= yes), or were there aspects that were different as expected (= no)? *

Now we would like to ask you to give a general and final rate.

11. How would you rate our export manager? *

12. How would you rate our sales support? *

13. How would you rate B-style as a whole? *

14. What can we do in general to improve our collaboration? *

Nothing, it is all ok
We recommend

15. Do you have any other comments?

This was the last question. Can you please fill in your name and e-mail address. Thank you.

Contact person

E-mail address

name@company.nl

Company name

B-style works with you to deliver a high-quality product that perfectly meets your demands. We achieve this with a personal approach, an innovative development department and experienced professionals. All our activities are conducted in conformance with European regulations and the guidelines provided by the various vehicle manufacturers.

B-style & Flex-i-Trans BV | De Geerden 14, 5334 LE Velddriel
www.servingmobility.com - info@servingmobility.com - Tel: +31 (0)418-638200